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Frequently Asked Questions

We offer these 2 watch qualities:

1. Japanese Grade: Known for their reliability and affordability, these movements are perfect for everyday wear.
2. Swiss Grade: Experience the precision and craftsmanship associated with Swiss watchmaking.

What is the difference between Swiss and Japanese grade replica watches?

The main differences between Swiss and Japanese grade replica watches lie in the movement precision, design complexity, and overall craftsmanship.

1. Swiss Grade Watches:
Swiss Grade watches are generally considered to be of higher quality, featuring more intricate designs and advanced functions such as better water resistance and superior finishing.
Swiss movements are known for their precision, using high-quality components that result in a longer lifespan and enhanced performance. These watches are crafted with great attention to detail, making them ideal for customers seeking a prestigious timepiece.
Due to their superior craftsmanship and intricate design, Swiss Grade watches are typically more expensive.

2. Japanese Grade Watches:
Japanese Grade watches are reliable and accurate in timekeeping. While their designs are typically simpler compared to Swiss Grade, they offer good value for money with a focus on practicality and function.
Japanese movements are affordable, making them a great option for those who want a high-performance watch at a lower price point, without sacrificing reliability.

Key Differences:
Design Complexity: Swiss Grade watches have more intricate designs.
Precision and Longevity: Swiss movements are typically more precise with a longer lifespan.
Price: Swiss Grade watches are generally more expensive due to their superior craftsmanship.

Your order might take 2-4 business days to process before it ships. Once it’s on its way, we’ll send you a tracking number. Please note that delivery times vary:
US: 5-10 business days after shipment
Outside US: 15-20 business days after shipment
Things can get delayed sometimes, so feel free to reach out to us or the directly to the courier if you have any questions!

All our watches feature highly durable, non-scratch Sapphire glass.
Sapphire’s Advantages:
1. Exceptional Scratch Resistance: Sapphire is second only to diamonds in hardness, making it virtually impervious to everyday scratches and nicks.
2. Crystal-Clear Clarity: Sapphire offers excellent transparency, ensuring you can always see your watch face with perfect clarity.
3. Long-lasting Beauty: Unlike some materials, Sapphire glass won’t cloud or lose its brilliance over time.
With a Sapphire glass crystal, your watch will not only look stunning but also maintain its flawless appearance for years to come.

Depending on the grade of the watch you have chosen, our watches have Japanese or high quality ETA Swiss movements.

Our Japanese watches are water resistant but not recommended for swimming or showering. On the other hand, our Swiss watches are water-resistant up to 30 meters (3 ATM). They can handle splashes, rain, and shallow dips. For any water adventures, consider our Swiss options.

Absolutely! We'd be happy to send you photos of the watch you’re interested in.
However, please note that we don’t currently have photos readily available for all our watches. In some cases, it may take us 1 business days to obtain them from our supplier.
To ensure we send the right photos, please contact us thru our Support Page: https://www.prestige-gems.com/index.php?route=information/contact .Once we receive it, we’ll get started on finding those photos for you.

Our swiss watches utilize a movement with a BPH of 28,800. This high frequency translates to smoother sweeping seconds hands and potentially improved accuracy. In the other hand, our Japanese Grade watches BPH rating is not as widely used or standardized as with Swiss movements. However, don’t let that deter you! Japanese watchmakers are renowned for their focus on reliability and functionality. They still achieve excellent accuracy through rigorous testing and quality control, even without a specific BPH rating.

Our Watches Feature Ceramic Bezels! Experience the luxurious look and unmatched durability of ceramic bezels on our watches! Ceramic is scratch-resistant, fade-proof, and adds a touch of sophistication to your timepiece. Built to Last, Made to Shine!

Yes, we definitely provide a tracking number for each order. Your order might take 2-4 business days to process before it ships. Once it’s on its way, we’ll send you a tracking number. Please note that delivery times vary:
US: 1-3 business days after shipment
Outside US: 3-6 business days after shipment
Things can get delayed sometimes, so feel free to reach out to us or the directly to the courier if you have any questions!

1: Is my payment information secure? Our credit card payment gateway server encrypts all payment information (credit card number and expiration date etc.) and uses a Secure Sockets Layer (SSL) to transmit your payment information.

2: How do I track my order? You will receive an e-mail with tracking numbers.

3: What is your privacy policy? We take privacy very seriously at our company and have the following privacy policy in place: We only collect information that we require to process your order, such as your mailing address and credit card details. All information is kept completely confidential and private and will never be rented, sold or shared.

4: What are your payment methods? We accept payment by Visa, Master Card, Western Union and Bank Transfer.

5: Do you ship internationally? Yes, we ship to more than 200 countries worldwide.

6: How long can I receive my product? Our customer service and delivery division should confirm all of your particulars. Your purchase will probably be delivered within 72 hrs from the time you place your purchase. It normally requires 3-7 days for shipping. (Working days-excludes weekends and holidays.)

7: I am looking for a watch that is not listed on your site, can you provide them? If you are looking for a watch we don't list on our site. Please contact us with a picture, a serial number or the model number of the watch. The more details given, the easier and quicker to locate the watch in the factory.

If you have any questions,please feel free to send us the email.

Our Business Email: [email protected]